Cambridge High Performance
(“we,” “us,” or “our”) is committed to protecting the privacy and
security of your personal information. This Privacy Policy explains how we collect, use, and
store your data in compliance with the UK General Data Protection Regulation (UK GDPR) and
other applicable laws.
1. Data We Collect
We may collect and process the following types of personal data:
● Personal Identification Information: Name, address, email, phone number, and date
of birth.
● Health Information: PAR-Q responses, medical history, injuries, and other health data
relevant to your program.
● Payment Information: Bank details or card information for processing payments.
● Marketing Data: Photos, videos, and testimonials (with consent).
2. How We Collect Your Data
We collect personal data when you:
● Register for our services or programs.
● Complete a PAR-Q or other forms.
● Interact with us via email, phone, or in person.
● Participate in sessions or provide testimonials, photos, or videos.
3. How We Use Your Data
Your data is used for the following purposes:
● Service Delivery: T o design and deliver tailored strength and conditioning programs.
● Health and Safety: T o ensure programs are safe and appropriate for your health needs.
● Payments: T o process payments and manage billing.
● Marketing (with Consent): T o showcase client achievements through testimonials,
photos, or videos on our social media channels, website, and promotional materials.
● Communication: T o provide updates, schedule sessions, and share relevant
information.
4. Legal Basis for Processing
We process your data based on the following legal grounds:
● Performance of a contract (delivering the agreed services).
● Compliance with legal obligations (e.g., health and safety).● Legitimate interests (e.g., business operations).
● Consent (e.g., using photos/videos for marketing).
5. Data Sharing
We will never sell or rent your data. However, we may share your data with trusted third parties
when necessary, including:
● Payment processors for billing purposes.
● Medical professionals if required for your health and safety (with your consent).
● Marketing platforms for promotional purposes (with your consent).
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as
required by law. Health and financial records may be kept for up to six years for compliance
purposes.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal
data from unauthorized access, loss, or misuse.
8. Your Rights
Under the UK GDPR, you have the following rights:
● Access: Request a copy of your personal data.
● Correction: Rectify inaccurate or incomplete data.
● Erasure: Request deletion of your data, subject to legal obligations.
● Restriction: Limit how your data is processed.
● Objection: Withdraw consent for data processing (e.g., marketing).
● Portability: Request transfer of your data to another provider.
T o exercise these rights, please contact us using the details below.
9. Marketing Communications
If you have consented to marketing, you may opt out at any time by emailing
mailto:[email protected] or clicking “unsubscribe” in our communications.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Clients will be notified of any significant updates.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact
us:
Cambridge High Performance
Email: [email protected]
Phone: 07846416944
Address: 31 Kings Grove, Barton, Cambridge, CB23 7AZ
This Privacy Policy was last updated on 25/12/24.